Complaints & Investigation
The CRNS regulates Saskatchewan registered nursing practice in the best interest of the public through investigation of written complaints about a CRNS member’s professional competence and/or professional conduct.
When it is appropriate based on the evidence, education and remedial work can be used to correct and improve member practice so that the standards, competencies and code of ethics are followed. Where it is not appropriate to use a low-level process following an investigation, then the matter can be referred to a discipline hearing.
The Registered Nurses Act, 1988, mandates the CRNS have an independent, fair, and unbiased investigation and discipline processes. The jurisdiction for investigation and discipline are only CRNS members who are licensed to practice as: RNs, GNs, RN(AAP)s, NPs, and GNPs in Saskatchewan.
Investigation & Discipline Infographic
A visual walkthrough of the investigation and discipline process.
Reporting a Complaint
Do you have a complaint about a Member of the CRNS or want information about the CRNS process for investigations?
For information on the discipline process, a discipline hearing, or decision.
Professional Standards Authority Review
In 2018, the CRNS set out to improve its complaints, investigations and discipline functions and increase transparency with the membership and the public. The CRNS wished to assess its performance against the Professional Standards Authority’s (PSA) Standards of Good Regulation and against other regulators to identify where it was performing well and to highlight any areas for improvement.